When you become a User with us, we may collect the following personal data:
We use (and where specified, shares) your personal information for the following purposes:
To provide support or other services We may use your personal information to provide you with support that you have requested. We may also use your personal information to respond directly to your requests for information, including newsletter subscriptions, webinar registrations, to forward your contact information to the appropriate resource for follow-up related to your interests, and other support requests.
To provide information based on your needs and respond to your requests We may use your personal information to provide you with new products, notices of new or enhanced products, product updates or releases, website features, or service developments.
To select content, improve quality, and facilitate use of our websites We may use your personal information, including the information gathered as a result of site navigation and electronic protocols and cookies (including third-party cookies), to help create and deliver personalized content, improve website quality, track marketing campaign responsiveness, evaluate page response rates, conduct usability testing, and facilitate your use of our websites (for example, to facilitate navigation and the login process, avoid duplicate data entry, enhance security, and preserve information between sessions).
To communicate with you about a webinar We may communicate with you about a webinar. This may include information about the content, logistics, updates, and additional information related to the webinar.
To engage with third-parties We may share your personal data with third-parties in connection with services that these individuals or entities perform for or with us. These third-parties are restricted from using this data in any way other than to provide services for us or for the collaboration in which they and we are contractually engaged (for example, hosting our database or engaging in data processing on our behalf). These third-parties are carefully selected by us and obligated to keep your data secure.
To get feedback or input from you In order to deliver products and services of the most interest to our audience and Customers, from time to time, we may ask existing advertisers and Users to provide us with input and feedback (for example, through surveys, usability studies, and focus groups).
To Forward to a Friend We use third-party email addresses provided for the "email a friend" feature only for the purpose of sending newsletters, Product Alerts or webinar invitations to a subscriber-specified third-party, and for no other purpose.
When you become a User with this website, your contact information and details will not be shared with anyone other than our business and its Customers. Information you provide when registering for, or participating in, a webinar or downloading a white paper, may be shared with our Customer, the webinar or white paper sponsor. The sponsor may use this information in a manner that is common within their industry, e.g., contacting you with product information or to assess your interest in their products and services. The treatment of such information is subject to the privacy policies of the sponsor. The sponsor may contact you after the white paper download or webinar regarding updates or regarding related products and services. You should contact the sponsor directly if you have any questions about their use of your information.
Users who prefer not to provide data requested for any of our registration processes do not need to register with us. While you can still view some of the content and use some of the services offered by our site without registering, certain products or services may not be available to you.
During our website and webinar registration process, we provide to users the option to opt-in or opt-out of receiving our email newsletters, Product Alerts, webinar promotional invitations, or emails from third-parties. Users who opt-in may also remove themselves from our email lists at any time through the edit profile pages or by following the instructions at the end of any email received from our family of products.
You can control the information we have about you and how we use it in several ways:
Users may change information at any time and as often as necessary. Users who are experiencing problems with our services, or who have questions about how our services work, please contact us.
Your profile information is password-protected to control access to this information by third-parties. We recommend that you do not divulge your password to anyone. We never ask for passwords in unsolicited phone calls or unsolicited emails. Remember to sign out and close your browser window when you have finished using any of our sites. This will prevent others from accessing your profile information, e.g., instances where you may share a computer with someone else or are using a computer in a public place such as a library or internet café.
To contact us regarding a privacy issue, please contact us. Where applicable, please be sure to include the site, or product so that we may better serve you.
We collect information about the services you use and how you use them (e.g., viewing a technical video, visiting an advertiser’s page on our site, or reading an article in the News & Analysis section). This information includes:
Device Information We collect device-specific information (e.g., hardware model, operating system version, unique device identifiers, and mobile network information).
Logging Practices This website automatically records the Internet Protocol (IP) addresses of visitors. The IP address is a unique number assigned to every computer on the internet. Generally, an IP address changes each time you connect to the internet (it is a "dynamic" address). Note, however, that if you have a broadband connection, depending on your individual circumstance, the IP address that we collect may contain information that could be deemed identifiable. This is because, with some broadband connections, your IP address doesn't change (it is "static") and could be associated with your personal computer.
We track pages visited on this website, the amount of time spent on those pages, and the types of searches done on them.
This website also captures and stores information that you transmit. This may include:
Unique Application Numbers Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to us.
Local Storage We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
Cookies and Web Beacons Cookies and web beacons are electronic placeholders that are placed on your device by websites to track your individual movements on that website over time. This website uses both session-based cookies (which last only for the duration of the user's session) and persistent cookies (which remain on your device and provides information about the session you are in and waits for the next time you use that site again).
These cookies and web beacons provide useful information to us, enabling us to recognize repeat users, facilitate the user's access to and use of our sites, allows us to track usage behavior, and to balance the usage of our websites on all our web servers.
Tracking cookies, third-party cookies, and other technologies such as web beacons may be used to process additional information, enable non-core functionalities on this website and enable third-party functions (such as a social media "share" link). We may also include web beacons and other similar technology in promotional email messages to determine whether the messages have been opened.
Third-Party and Co-branded Web Sites Some Third-Party Content made available through other organizations is maintained on the website of the content provider, and not on our site. This means that when you click through to that Third-Party Content, you will be leaving this website. It will be clear to you when this happens, as the look and feel of your web page will change, and the URL will no longer refer to a website owned and operated by us.
Disclosure of Anonymous, Aggregated Information We provide summary reports to our Affiliates, Customers and other third-party suppliers, advertisers, and service providers, based on our analysis of clickstream data. This aggregated information is anonymous and does not disclose any personal data about individual users.
Personal Data about Minors and Children This website does not knowingly collect data from or about children under sixteen (16) years of age without the permission of parent(s)/guardian(s). If we learn that we have collected personal information from a child under age 16, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under age 16, please contact us.
Collaboration with Authorities We have appointed and mandated a privacy officer who represents the regulatory authorities inside of our organization, and in return represents the organization to regulatory authorities.
The privacy officer will ensure proper communication with the relevant regulatory authority for privacy. The privacy officer will lead investigative action, complaint handling, and data breach notification. The privacy officer will also monitor regulatory changes and consult the regulatory authority where implementation of a regulatory or technological change leads to doubt.
We reserve the right to share your information to respond to duly authorized information requests of governmental authorities or where required by law.
Transfer of Information to Other Countries As a global organization, we engage in a number of international activities. In connection with the management of those activities, we may transfer information to other countries. By submitting your information to us via our websites, or in connection with your interactions with us offline, you consent to such transfers and to the processing of this information in other countries.
Your California Privacy Rights Under California Civil Code Section 1798.83 (also known as S.B. 27), if you are a California resident and your business relationship with us is primarily for personal, family, or household purposes, you may request certain data regarding our disclosure, if any, of personal information to third parties for the third-parties’ direct marketing purposes.
Your European Union Privacy Rights Under the General Data Protection Regulation (Regulation EU 2016/679) (also known as GDPR), if you are an individual protected by the GDPR you may have certain rights as a data subject. Please note additional information may be requested prior to initiation of a request and that we reserve the right to charge a fee with respect to certain requests. Upon our completion of its review, you will be notified if your request has been granted, denied, or exemptions apply.
Business Transfers If all or part of this website is sold, merged, or otherwise transferred to another entity, the profile information and activity data that you have provided to us may be transferred as part of that transaction.